At PlaniQ, we believe that property management is not just about maintaining physical structures, but also about building relationships and creating value for our clients. Our definition of property management is centered on delivering high-quality services that exceed the expectations of our clients. We understand that every property is unique and requires a customized approach to management. As such, we work closely with our clients to develop personalized solutions that meet their specific needs and goals. Tailored to the specific needs of our clients we offer the following services:
Our property management services are designed to provide comprehensive support and ensure the efficient management of properties on behalf of our clients.
Maintenance and Repairs
We take care of all necessary repairs and renovations for the properties we manage. This includes regular maintenance tasks to keep the property in good condition. We conduct inspections and provide recommendations for any improvements needed.
Rent and Financial Management
Our team handles the collection and reconciliation of rent payments. We also manage land rates and rent payments on behalf of our clients. Additionally, we handle utility bill payments and maintain detailed records of rent and service charges. We prepare annual budgets and ensure proper accounting and record-keeping.
Lease Administration
We handle the administration of leases, including sub-leases if applicable. Our team assists in letting available space and administers the lease agreements. We negotiate and review rental rates to ensure fair and competitive pricing. We also assist in the selection and vetting of tenants.
Cleaning Services
We arrange for cleaning services for common areas of the properties we manage, such as lobbies, staircases, and toilets. We subcontract reliable cleaning firms to ensure regular cleaning and maintenance activities are carried out. We oversee the cleaning services and assess their quality.
Security and Guarding Services
In consultation with our clients, we make arrangements for security and guarding services for the properties. We work with reputable and cost-effective security firms to determine the best security arrangements. We contract local service providers and supervise their work to ensure a safe environment.
Staff Administration
We handle staff administration, including contracts and working terms. Our experienced team manages any potential industrial disputes and strives to maintain a safe and peaceful working environment for all.
Reporting and Communication
We prepare comprehensive management reports and annual budgets for our clients. We provide regular briefs and rent statements to keep them well-informed about the property’s performance. We maintain transparent service charge accounts for tenants and landlords to review.
Subcontracting and Contract Management
We sometimes subcontract certain services to reliable third parties. We disclose these subcontractor relationships and contractual agreements to maintain transparency and ensure smooth operations.
Maintenance of Contracts
We ensure that contracts for maintenance services, such as bio-digester, generators, lifts, air conditioners, and fire safety equipment, are properly managed. Our goal is to minimize downtime, reduce repair costs, and ensure top-notch service quality. We promptly settle bills and carefully vet and contract sub-providers of services.
